PRODUCT & SOURCING

Where Do Your Teas Come From?

Our teas are 100% sourced from premium tea gardens across various regions of China and are meticulously crafted by experienced tea masters. We are well-acquainted with these tea artisans and have visited their tea gardens numerous times. Our tea masters include national intangible cultural heritage inheritors, Chinese tea experts, drafters of national tea standards, and tea farmers from remote areas of China. The tea gardens we source from include organic tea gardens or well-managed, sustainable development tea plantations.

What Makes Chinese Tea Alliance My Best Choice?

Chinese Tea Alliance (CTA) has been established with the mission of sharing the allure of Chinese tea and providing consumers with access to the finest and most authentic Chinese teas.

CTA consists of experts from various fields in the tea industry, including tea scientists, experienced tea tasting specialists, highly skilled senior tea artists, traditional tea masters, descendants of esteemed tea families, and prominent tea figures in new media. Our diverse and professional team is committed to a meticulous tasting and selection process, aimed at presenting you with the healthiest and most memorable tea experiences.

CTA will guide you in selecting tea, brewing tea, and sipping tea. Through savoring this magical leaf, you will establish a deep connection with nature, comprehend the unique charm of Chinese tea, and engage in a harmonious dialogue between mind, body, and the natural world.

How Do You Select Your Teas?

We ensures the authenticity and uniqueness of our teas through a rigorous and meticulous selection process, supported by experienced tea masters and premium tea gardens. The comprehensive evaluation criteria encompass the following key elements:

Sensory Evaluation: Each tea undergoes individual assessment and is scored based on four key aspects, color, aroma, taste, and appearance. We only consider teas with high scores in both individual and overall evaluations.

Region Assessment: Different regions impart unique flavors and characteristics to tea. We deeply understand the geographic environment, climate conditions, and soil characteristics of each region to ensure the quality and distinctiveness of our teas.

Seasonal Selection: The harvesting season directly impacts the quality and taste of tea. Our team particularly favors spring teas for their optimal taste and nutritional content.

 Variety Identification: The tea's variety determines its fundamental characteristics. We carefully select various tea varieties, ensuring each tea reflects the unique flavors and traits of its specific type.

Processing Site and Method: We evaluate the processing sites and methods to ensure each step is strictly controlled and meets the highest standards, preserving the tea's authentic flavor.

Storage Methods: Proper storage significantly impacts tea quality. We use scientific storage methods to maintain the freshness and flavor of delicate teas like green tea and to enhance the aging process for teas like Pu-erh, Liu Bao, and white tea, which benefit from long-term storage.

On-Site Inspections: We conduct multiple on-site inspections each year, providing technical support and optimizing production processes, especially during the rainy spring season.

Through these rigorous selection steps, we ensure that our customers receive authentic, high-quality, and unique teas.

How Do You Ensure the Organic and Sustainable Quality of Your Teas?

We collaborate with certified organic and sustainable tea gardens. All our teas undergo multiple third-party certifications to ensure their organic and sustainable quality. Our partner tea gardens use eco-friendly farming practices to minimize environmental
impact.  Although not every one of our teas is organic at this moment, we are actively working towards this goal.

How Do I Select the Right Tea for Myself?

Our website provides detailed descriptions and recommendations for our teas. Based on your taste preferences and needs, you can select the tea that suits you best. We advise beginning with sample sizes to try different options until you find your preferred tea. Once you’ve identified your favorite, you can purchase larger quantities. Additionally, we suggest investing in higher-quality teas within your budget to ensure a better experience.

SHIPPING & RETURNS

Do You Provide International Shipping Services?

Currently, we only offer shipping within the United States. For detailed information on shipping costs and delivery times, please refer to the information Shipping Policy.

Are Your Teas Shipped Directly from the US?

Yes, all the teas on our website are shipped from our warehouse located in California. Additionally, all other products on our website, except for the Zisha teapots (from warehouse at Yixing, China), are also shipped from California.

Can I Return or Exchange Tea if I’m Not Satisfied?

Yes, you can. We offer return and exchange services. If you are not satisfied with your tea purchase,you can contact us for a return or exchange within the specified period after receiving your order. For detailed return and exchange policies, please refer
to Refund/Return Policy.

Will You Distribute My E-mail Address or Other Personal Information?

We will never sell, share, or lend your personal information to any
third parties. Please read our Privacy Policy.