Privacy policy

The Chinese Tea Alliance (the "Alliance") is committed to protecting the personal information you provide when you use our websites and services. This Privacy Policy explains how we collect and use your personal information.

What information do we collect? 

When you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or use other features of our site, we may collect the personal information such as name, e-mail address, mailing address, phone number, credit card information, and other information you provide to us directly. You may, however, visit our site anonymously.

If you give us that information, you may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from, or you may opt out by contacting us at contact@chineseteaalliance.com

How do we use your information?

We may use the information we collect from you when you register, purchase products, or respond to a survey in the following ways: provide and personalize our services, process your orders and requests, communicate with you and provide customer support, develop and improve our services, and send you marketing communications. 

How do we protect visitor information?

We take the security of your personal information seriously and implement a variety of measures to ensure it is protected. These include: Access to personal information is restricted to authorized personnel only, ensuring that only those who need access to your information to perform their duties can view it. We use Secure Socket Layer (SSL) technology to encrypt sensitive information (such as credit card numbers) transmitted between your browser and our servers.

Third party links

When you wish to purchase our products, our site passes control of your transaction to a third-party service provider to process your shopping cart. That third-party service provider collects the information needed to fulfill your order, including your name, email address, credit card information, address, phone number, and perhaps a password. These third-party sites have their own privacy policies. Please consult each site’s privacy policy. Currently, we allow you to use Shopify or PayPal to complete your order. Chinese Tea Alliance is not responsible for the actions of these or any other third-party payment sites, and you agree not to hold us responsible for their actions. However, we have selected these providers because of their excellent reputation for security and service, and because using them helps us keep keep our costs down so that you may enjoy more of our products. 

Your consent

By using our site, you consent to our privacy policy. Chinese Tea Alliance reserves the right to change the terms of use, including this Privacy Policy, at any time, without advanced notice.  

Questions and feedback

Please send us any questions, comments, and concerns about the Privacy Policy via: contact@chineseteaalliance.com.